Job Description
Looking for:
Experience in sales operations, sales support, or customer service important. Must have the ability to learn and retain complex information/tasks and execute as coached/trained. Ability to interact with and navigate various systems/tools (salesforce, billers) efficiently and accurately a must. Must be able to communicate effectively verbally and in writing with solid organizational skills, maintaining an ability to multitask.
- Support Client sales professionals by configuring, processing, and expediting order, contract, and quality control activities for complex orders.
- Ratify complex orders for completeness, accuracy and commission eligibility, and provide pre and post-sale monitoring, escalation and resolution support.
- Subject matter experts with end to end sales and ordering process; provide guidance and help-desk support to sales professionals, Order Operations, Client Services, and Service Delivery personnel to improve order accuracy and accelerate the sales and ordering process.
- Point of contact working with key stakeholders from partner teams to identify, develop, and initiate resolution plans with defective opportunities throughout all stages of the sales & ordering process.
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