TalentBridge, a leader in the professional recruiting industry, is seeking candidates to work as a Tech Support Specialist II.
Onsite and Remote Technical Support:
- Helpdesk Triage
- Troubleshooting and supporting end users
- Office 365 Support
- Working with 3rd Party Vendors to resolve investigate and resolve issues.
Technology Services Projects
- Installing desktop hardware and software
- Performing desktop imaging and configuration
- Installing and configuring printers
Recurring Tasks to maintain Network and Infrastructure
- Software Updates
- Checking Maintenance Logs
- Verifying Backups
- Security and Compliance Audits
- IT and network management, including PC and terminal-based resource delivery; network infrastructure; Azure cloud host utilization and deployment; and 3rd party management of deliverables.
- IT experience in infrastructure, break fix workstations, Networking/Server/Datacenter, Security, Cloud, MS Office 365, compliance, active directory.
- Telecommunications, including delivery of dial tone, wide area network, virtual private network, and remote access functionality.
- 3+ years progressive experience in IT
- IT Certifications preferred – MCP, Network +, Security +, CCNA
#LI – CC