We are currently seeking a Customer Service Associate to join our premier client's call center team in a long-term contract job opportunity. This position has the potential to transition into a permanent role based on performance. As a Customer Service Associate, you will have the opportunity to provide outstanding levels of assistance to our valued customers, utilizing various software programs for accurate scheduling, assistance, and support.
- Efficiently multitask using multiple screens and telephone software while maintaining a pleasant, courteous, and professional demeanor.
- Ensure proper call documentation, organization, and follow-through to provide the best customer experience.
- Embrace additional skillsets, projects, and opportunities as they arise.
- High School Diploma or equivalent.
- Excellent communication and interpersonal skills to effectively engage with customers.
- Strong attention to detail and organizational abilities for accurate and efficient work.
- Ability to thrive in a fast-paced, multi-screen environment.
- Willingness to adhere to attendance and punctuality requirements.
- Previous experience in a call center or customer service role is a plus.
If you are ready to be part of a dynamic team dedicated to delivering exceptional customer support, we invite you to apply today!
Note: This position requires on-site work in Salem, OR providing a collaborative and supportive work environment.