Job Description
TalentBridge, a leader in the professional recruiting industry, is seeking candidates to work as a Customer Support Specialist. This is a great opportunity that offers room for growth and development. It is the perfect position for you to start your career within a professional, well-established company.
Job Description:
- Candidates must be comfortable working in an office setting.
- Inbound call center, multi-tasking tools/screens to perform technical support assistance.
- Provide technical support via telephone in a timely and effective manner, while projecting a courteous and professional image.
- Provide electronic product and application assistance to end users.
- Determine call resolution and log calls.
- Apply established customer satisfaction skills to resolve issues with end users and create a positive image.
- Follow call-handling procedures to assure uniform support within the goals of the department.
- Meet call handling, volume, and productivity goals in an inbound call center environment.
Qualifications:
- 1+ year of Call Center
- Must have a High School Diploma or GED
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